Privacy Policy

Welcome to GoodAction. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

This Privacy Policy describes how GoodAction ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our website, mobile application, and services (collectively, the "Service").

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email address, password)
• Profile information (profile picture, bio, location)
• User type selection (Individual, Enterprise, or Nonprofit)
• Content you create or share on the platform
• Payment and billing information
• Communications with us (support requests, feedback)

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features used, time spent)
• Location data (if you grant permission)
• Log data (IP address, access times, error logs)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Social media platforms (when you sign in with Google or Apple)
• Payment processors
• Analytics providers
• Service providers and partners

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and provide content recommendations
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you have given us explicit consent to do so.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4.5 Public Information

Information you choose to make public on the platform (such as profile information or posts) will be visible to other users.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use industry-standard security measures, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@goodaction.com.

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our Service. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Service.

For more information about our use of cookies, please see our Cookie Policy.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For more information about our commitment to child safety and our policies regarding child protection, please see our Child Safety Standards.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

For details on account deletion requests, the in-app deletion flow, and the 14-day permanent deletion timeline, please see our Data Deletion Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: